A determined passenger secured £220 in compensation from Ryanair after a three-and-a-half-hour flight delay by meticulously documenting evidence and challenging the airline's initial rejection.
The successful claim, achieved through aviation dispute service Aviation ADR, came after the passenger's careful recording of a pilot's announcement and time-stamped text messages.
Despite the passenger's efforts, around half of travellers who claim compensation from airlines face initial rejection.
Source and further reading:

Ryanair passenger wins £220 compensation after airline 'caught out' over REAL reason behind long delays
The passenger maintained detailed records throughout, sending text messages to their boyfriend which created a timestamped record of events
